Support Articles — rfc1000

RFC1000 and WiFi Interference

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RFC1000 transceivers provide a wireless network for MadgeTech data loggers to communicate wirelessly with the MadgeTech 4 software through the 2.4GHz ISM band. One of the many devices that can use the 2.4GHz ISM band is the unassuming Wi-Fi network (wireless internet). Other sources of interference may be present in any given environment, but due to the ubiquity of Wi-Fi, it is recommended to review this potential source first.

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Interface Cables: Selective USB Suspend

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When loggers disappear overnight in the MadgeTech 4 software and are seemingly nowhere to be found, this is a legitimate cause for concern.

For some, reconnecting the interface cable to their Windows computer causes the devices to appear again. If this situation sounds familiar, it may be necessary to adjust the ‘Selective USB Suspend’ setting hidden within Windows.

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