Support Articles

Configuring Cloud Alarms

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The alarm feature in the MadgeTech Cloud Service can be used to send email and text alerts, notifying users when specified conditions have been met. The alarm types available in the Cloud service include: logger readings falling outside of a user specified threshold; low battery conditions; and missed readings.

Cloud alarms work with devices that are actively connected to the MadgeTech Cloud Service, via either the MadgeTech 4 software or the RFC1000 Cloud Relay. Loggers must be running in real time mode to communicate with the Cloud Service, so Cloud alarms are most commonly used with wireless loggers such as the RF2000A series, RFOTs, and ThermAlerts.

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Claiming Cloud Relays and Wireless Data Loggers

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Cloud Service accounts are able to claim RFC1000 Cloud Relays, which in turn can claim wireless data loggers for cloud based data logging and monitoring. The Cloud Service provides the tools necessary for users to claim their relays and wireless devices all in one convenient website.

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Wireless Data Logger Troubleshooting

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There are various reasons why a wireless data logger may not appear in the MadgeTech 4 software through the RFC1000 wireless network, or experience communication issues.

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