Support Articles

RFC1000 and WiFi Interference

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RFC1000 transceivers provide a wireless network for MadgeTech data loggers to communicate wirelessly with the MadgeTech 4 software through the 2.4GHz ISM band. One of the many devices that can use the 2.4GHz ISM band is the unassuming Wi-Fi network (wireless internet). Other sources of interference may be present in any given environment, but due to the ubiquity of Wi-Fi, it is recommended to review this potential source first.

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Error Exporting to Excel

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Exporting to Excel from MadgeTech 4 may raise this error for a number of reasons, as this feature relies on the functionality built into Excel itself. For this reason, Excel must be installed on the computer, and any cloud-based version of Excel is not compatible. If Excel is installed when the error occurs, please restart the computer to see if the issue persists. Otherwise, running the repair tool built into Microsoft Office may resolve the issue:

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