Support Articles

Why are there strange characters in my LynxPro export files?

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The export files for the MadgeTech mobile app for the LynxPro series of loggers uses the UTF-8 encoding. UTF-8 (Unicode Transformation Format – 8 bit) is a universal format selected as it is a standard with broad compatibility for use with software from many vendors.

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Troubleshooting LynxPro Wireless Communication

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The Lynx data logger features a wireless Bluetooth® connection for use with the MadgeTech mobile app through compatible Android and Apple smartphones. While wireless communication can be straightforward, it is always possible that communication issues may occur under certain circumstances.

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Rewiring Thermocouple Mini-plug Connectors

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Many thermocouple solutions are provided fully assembled and connected to a subminiature plug (SMP) with polarized blades, allowing the thermocouple to quickly be attached to a data logger. While these thermocouple solutions often save time and effort, it can be helpful to understand the basic principles of how a thermocouple is connected to an SMP. This can be especially useful when troubleshooting unusual temperature readings that may not be realistic for the application at hand.

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