Repair Request

MadgeTech provides repair services for most data loggers. All devices are sold with a 15-month warranty for manufacturing defects.

Repairs include:

  • Calibration certificate with As-Found and As-Left condition
  • New battery
  • New o-rings
  • Updated firmware (when applicable)
  • 90-day warranty

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A password will be sent to your email address.

What condition should my device be in to be accepted by MadgeTech for repair?
We are happy to service your clean and sanitized data logger, but for the safety of our employees and to prevent cross-contamination of returned products, data loggers that arrive without proper cleaning will be returned to the sender no work done.

What should I do if I have additional questions about this process?
Email us at [email protected] or call us at (603) 456-2011 and we will be happy to answer your questions.