The export files for the MadgeTech mobile app for the LynxPro series of loggers uses the UTF-8 encoding. UTF-8 (Unicode Transformation Format – 8 bit) is a universal format selected as it is a standard with broad compatibility for use with software from many vendors.Continue reading Why are there strange characters in my LynxPro export files?
Support Articles — Excel
Exporting to Excel from MadgeTech 4 may raise this error for a number of reasons, as this feature relies on the functionality built into Excel itself. For this reason, Excel must be installed on the computer, and any cloud-based version of Excel is not compatible. If Excel is installed when the error occurs, please restart the computer to see if the issue persists. Otherwise, running the repair tool built into Microsoft Office may resolve the issue:Continue reading Error Exporting to Excel