Support Articles — MadgeTech 4

Wireless Data Logger Troubleshooting

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There are various reasons why a wireless data logger may not appear in the MadgeTech 4 software through the RFC1000 wireless network, or experience communication issues.

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MadgeTech Alarm Types (Device, Software, and Cloud alarms)

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Alarms are a useful feature available for many MadgeTech loggers. Alarms can be used to notify users when user defined conditions are met, such as a reading being outside of a specified threshold.

There are three main alarm types that can be used with MadgeTech loggers, the MadgeTech 4 software, and/or the MadgeTech Cloud Service: device (hardware) alarms, software alarms, and cloud alarms. Not all alarm types will be supported by all MadgeTech systems. The types of alarms that are supported will depend on factors such as the model of logger being used; the mode the logger is started in; and whether the logger is controlled using the MadgeTech 4 software or connected to the MadgeTech Cloud Service via an RFC1000 Cloud Relay.

For logging applications that require alarms, it is important to select equipment that is compatible with the desired alarm types.

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Comparing Cloud Relays and MadgeTech 4 Cloud Monitoring

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The MadgeTech Cloud Service provides an online interface for monitoring real time data collected and uploaded to the Cloud Service through Cloud Relays, as well as through the Cloud Monitoring feature in the MadgeTech 4 software. The level of control provided through the Cloud Service user interface will vary depending on which platform is used to connect the loggers to the Cloud.

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