Support Articles — MT4

RFC1000 and WiFi Interference

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RFC1000 transceivers provide a wireless network for MadgeTech data loggers to communicate wirelessly with the MadgeTech 4 software through the 2.4GHz ISM band. One of the many devices that can use the 2.4GHz ISM band is the unassuming Wi-Fi network (wireless internet). Other sources of interference may be present in any given environment, but due to the ubiquity of Wi-Fi, it is recommended to review this potential source first.

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Error Exporting to Excel

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Exporting to Excel from MadgeTech 4 may raise this error for a number of reasons, as this feature relies on the functionality built into Excel itself. For this reason, Excel must be installed on the computer, and any cloud-based version of Excel is not compatible. If Excel is installed when the error occurs, please restart the computer to see if the issue persists. Otherwise, running the repair tool built into Microsoft Office may resolve the issue:

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“Specified Cast Not Valid” Error in MadgeTech 4

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A recent Windows 10 update triggered a bug in the MadgeTech 4 software that may cause the program to crash when starting loggers.

This issue has been fixed in recent software versions. For users of the free version of MadgeTech 4, updating to the latest version will resolve this issue. The most recent version of MadgeTech 4 can be downloaded here: https://www.madgetech.com/software/madgetech-4-software/

There is an alternative fix that will allow MadgeTech 4 Secure users to continue using their existing software version without experiencing this crash. Follow these steps to prevent the crash:

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