loggers disappear overnight in the MadgeTech 4 software and are seemingly
nowhere to be found, this is a legitimate cause for concern.
some, reconnecting the interface cable to their Windows computer causes the
devices to appear again. If this situation sounds familiar, it may be necessary
to adjust the ‘Selective USB Suspend’ setting hidden within Windows.
Once it is successful, plug the IFC back in (preferably to a different USB port than before) and wait for the blue light to come on.
Launch the Software.
Attach the data logger to the interface cable or docking station.
Once the USB drivers are installed, the interface should be shown in File–>Options–>Communications, under Detected Interfaces. If the interface is still not shown, or the loggers are still not communicating in the Connected Devices panel, contact [email protected] for additional assistance.