Support Articles — USB Drivers

“Administrator has Blocked You” USB installation error

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The following error message may be generated when attempting to install the MadgeTech USB drivers:

“This app has been blocked for your protection. An administrator has blocked you from running this app. For more information, contact the administrator.”

This issue restricts users from running the default MadgeTech USB installer, even if the user has administrative privileges.  MadgeTech is working on a seamless, permanent solution, but until this can be implemented a temporary workaround has been created that does not require changing UAC. 

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The “PreInstaller.exe” USB Driver Installer Won’t Run – How to install drivers manually

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The following applies to the IFC203, IFC300, IFC400, RFC1000, and original “converter box” style of IFC200. It does not apply to current the “flash drive” style of IFC200.

The standard method of installing the USB drivers is to run the “PreInstaller.exe” USB driver installation utility before plugging in the IFC.  Locate the PreInstaller on the MadgeTech installation flash drive, or download the USB driver zip from the software download page.  If a message is appearing saying that an Administrator has Blocked You from running the PreInstaller, first review and attempt the instructions in the following article: “Administrator has Blocked You” USB installation error | MadgeTech

If the PreInstaller will not run or crashing without installing and the Run.bat instructions from the “Administrator has Blocked You” article have not resolved the issue, install the USB drivers manually using the following instructions:

Continue reading The “PreInstaller.exe” USB Driver Installer Won’t Run – How to install drivers manually
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