Support Articles

Celsius to Fahrenheit – Change Unit Preferences

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In MadgeTech 4, there are a few different ways to change Unit Preferences. One method is to change units on a single report. With a graph report open, hover the mouse cursor over the vertical axis displaying the unit (example: Degrees Celsius) and right-click. A menu will appear with available unit options. Choose the unit and the displayed unit will now show on the graph. 

Another method to change the units on a single report is to utilize the Unit dropdown on the Report toolbar. This method will work with all report types.  With a report open, choose the Channel. After highlighting the Channel, select the Unit dropdown in the Channels & Readings section of the Report toolbar. This method is particularly useful for applying different units to individual channels on a Quad or OctProcess, or a Quad or OctVolt.

A more permanent method is to change the Unit Preference for all reports. This selection makes the unit the default unit for data shown in Reports. Open the File menu and select Options, then choose Units.  Select the Unit Type and the Preferred Unit. Click OK on the Options screen to save any changes.   All units will now be displayed in the chosen preference.    

The “PreInstaller.exe” USB Driver Installer Won’t Run – How to install drivers manually

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The following applies to the IFC203, IFC300, IFC400, RFC1000, and original “converter box” style of IFC200. It does not apply to current the “flash drive” style of IFC200.

The standard method of installing the USB drivers is to run the “PreInstaller.exe” USB driver installation utility before plugging in the IFC.  Locate the PreInstaller on the MadgeTech installation flash drive, or download the USB driver zip from the software download page.  If a message is appearing saying that an Administrator has Blocked You from running the PreInstaller, first review and attempt the instructions in the following article: “Administrator has Blocked You” USB installation error | MadgeTech

If the PreInstaller will not run or crashing without installing and the Run.bat instructions from the “Administrator has Blocked You” article have not resolved the issue, install the USB drivers manually using the following instructions:

Continue reading The “PreInstaller.exe” USB Driver Installer Won’t Run – How to install drivers manually

HiTemp140 – Incompatible or “Not Supported” by Current Software Version

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All new and repaired HiTemp140 series loggers received after May 2018 have improved firmware that requires Standard software version 4.2.13.1 or Secure software version 4.2.12.1 or later.

To check the current version of software, open the Madgetech 4 software and go to: File >> Options >> About

To update Madgetech 4 Standard software, go to:  http://www.madgetech.com/software-download

To purchase the MadgeTech 4 Secure software upgrade, please contact:  [email protected]