Support Articles

MadgeTech 4 will not open

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THIS ARTICLE DOES NOT APPLY TO WINDOWS 10 USERS

If the software will not open, this may be due to an issue with the specific version of the Microsoft .NET framework on the user’s PC.

When Microsoft released .NET framework 4.5, it had a bug that prevented a lot of software packages—including ours—from running properly.  They have since released 4.5.1, 4.5.2 and other subsequent versions, which work fine with our software. Updating is only required and recommended, if the computer specifically has .NET framework version 4.5.

Go to Control Panel in the Start Menu and select Programs and Features.  Scroll down to the listing for Microsoft .NET Framework and check the full name and the specific version number.  If the installed version is Microsoft .NET Framework 4.5 (actual version in the right-hand column may say 4.5.50709) rather than 4.5.1 or 4.5.2, then that is likely the issue.  Note, the new 4.6.1 and later versions included with Windows 10 should be fine as well.

Microsoft has since patched this version to 4.5.1/4.5.2 as they inadvertently affected many small software companies like us.  .NET 4.5 changed a registry function that doesn’t work with our software or many other packages.

Linked below is the download page from Microsoft for 4.5.2, please download and install this new .NET framework, restart your computer, and then try running the software again.  http://www.microsoft.com/en-us/download/details.aspx?id=42643

If this does not solve the problem, please review the article “MadgeTech 4 will not open – DbProviderFactories error”.

Add a Dataset to a Report

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To display additional data within the same report view, users can add a dataset to a report.

Open the report the dataset will be added to, or select the tab or window for that report.

  1. In the File Database panel, select the folder that contains the desired dataset.
  2. In the Files panel, select the desired dataset.
    Multiple datasets can be selected by holding the Ctrl or Shift key and either clicking additional datasets or using the arrow keys.
  3. Right-click the dataset and click Add to current report, then select the desired report.

    The dataset can also be dragged into the report window. 

Changing the unit type in trigger settings.

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The unit type used in trigger settings is based on the configured ‘Preferred Units’, or default, for that unit type. For example for the unit type Thermocouple Voltage, the preferred units are by default Millivolts (mV), where it may be more convenient to use degrees Celsius. 

It is very easy to change the default unit types for each parameter. First, go to the File menu in the MadgeTech data logger software and select Options. Then click the Units tab and for each unit type you want to change, select it in the Preferred Units dropdown box.