Support Articles — Alarm

Configuring Cloud Alarms

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The alarm feature in the MadgeTech Cloud Service can be used to send email and text alerts, notifying users when specified conditions have been met. The alarm types available in the Cloud service include: logger readings falling outside of a user specified threshold; low battery conditions; and missed readings.

Cloud alarms work with devices that are actively connected to the MadgeTech Cloud Service, via either the MadgeTech 4 software or the RFC1000 Cloud Relay. Loggers must be running in real time mode to communicate with the Cloud Service, so Cloud alarms are most commonly used with wireless loggers such as the RF2000A series, RFOTs, and ThermAlerts.

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Configuring Device Alarms

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Device alarms (also referred to as hardware alarms) can be configured to activate an LED light on a logger to flash, and/or an audible alert to sound on RF2000A series loggers, when readings fall outside of user-specified thresholds.

Device alarms can be enabled and configured via the MadgeTech 4 software. The alarm configuration menu will vary somewhat depending on the model of logger being used, but the basic steps for configuring the alarms will be similar. Below are descriptions of features that are common to all models, as well as additional descriptions of features that are specific to particular models.

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