Posts by Joshua Boone

About Joshua Boone:

Technical Support Representative

Error Exporting to Excel

Posted on

Exporting to Excel from MadgeTech 4 may raise this error for a number of reasons, as this feature relies on the functionality built into Excel itself. For this reason, Excel must be installed on the computer, and any cloud-based version of Excel is not compatible. If Excel is installed when the error occurs, please restart the computer to see if the issue persists. Otherwise, running the repair tool built into Microsoft Office may resolve the issue:

Continue reading Error Exporting to Excel

Interface Cables: Selective USB Suspend

Posted on

When loggers disappear overnight in the MadgeTech 4 software and are seemingly nowhere to be found, this is a legitimate cause for concern.

For some, reconnecting the interface cable to their Windows computer causes the devices to appear again. If this situation sounds familiar, it may be necessary to adjust the ‘Selective USB Suspend’ setting hidden within Windows.

Continue reading Interface Cables: Selective USB Suspend