Support Articles — error 33024

I am getting error 33024. What does this error mean and how do I fix it?

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Error 33024 is a general communications error that almost always is due to a low battery. If the battery is weak but not completely dead, the logger may get enough backpowering from the IFC200 for the logger to communicate with the software. However, the additional power required for the logger to download is enough to brown out the processor and cause a reset, which yields error 33024. 

The problem will typically be resolved by replacing the battery.