Support Articles

No FontFamily Error in Windows 7

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A Windows update may cause an error in Windows 7 that looks something like this:No FontFamily element found in FontFamilyCollection that matches current OS or greater:Windows7SP1

The workaround is to uninstall KB4055532 until Microsoft releases a fix for it.   The FontFamily error also appears as KB4055002, so uninstall this also.

To uninstall an update, go to Control Program – Programs – Programs and Features – Installed Updates.  Find the affected updates.  Right-click – Uninstall. 

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