MadgeTech is dedicated to providing reliable, high quality products and services in order to achieve total customer satisfaction. We are committed to meet or exceed the requirements of ISO/IEC 9001:2015 and ISO/IEC 17025.
MadgeTech complies with our policy through:
- Consistent management focus on quality
- Motivation by our employees to take ownership of their work
- Understanding of our customer’s needs and embracing them
- Providing ongoing training to advance the skills of our greatest asset; our employees
- Identifying and solving problems to avoid compromising the quality of our service
The Management team at MadgeTech establishes the Quality Objectives and reviews these objectives regularly. We use these results as the foundation for driving continual improvement of our Quality Management System.
This policy is communicated to our employees through internal postings and at new employee orientation. It is made public to customers and interested parties at Madgetech.com, our company website.