Product Upgrade Request Product Upgrade Request What type of device are you submitting?(Required)-- Select your device --PR140PRTemp140RHTemp1000RHTemp1000ExRHTemp1000ISTemp1000ExTemp1000ISQuantityPlease enter a number greater than or equal to 1.Your device is eligible for a firmware upgrade.Enter the device serial number(s) below(Required)Serial Number Add RemoveProducts not sterilized to ensure safe handling will be returned without being repairedHiddenDo you affirm that all device(s) have been properly sterilized to ensure safe handling? I do Are you experiencing any additional problems with your device?(Required) Yes No What additional problems are you experiencing?(Required)-- Please Select --Broken probeLost powerSensor needs to be replacedMoisture engressOut of toleranceUnunsual readings - outside of expected rangeWill not startReturned for credit, item not neededUpdate firmware/software versionReceived incorrect productDelay start did not workUnable to downloadIFC not communicatingDevice exposed to excessive temperatureDamaged enclosureDisplay errorPrevious service not performed as requestedEngrave serial numbersCommunication error with software (Device not found)Rental ReturnHave you contacted Tech Support about this issue?(Required) Yes No If necessary, please provide additional informationIf we are unable to repair your device would you like us to replace it? You will only be charged for the original repair.(Required) Yes No Do you require the same serial number to be used on your new device?(Required) Yes No Do you need As-Found data from your device?(Required) Yes No Do you require custom calibration points? Yes Custom Calibrations are not covered under warranty How many custom calibration points do you require?(Required)Please enter a number greater than or equal to 1.Describe the custom calibration points(Required)Do you need the next calibration date printed on the Calibration Certificate(s)?(Required)-- Please Select --YesNoWhat interval should be used?(Required) 6 months 12 months 18 months 24 months Special Notes Do you require a repair report?(Required) Yes No HiddenUse shipping information from my account(Required) Yes No N/A Please make sure you have filled out your shipping address in your account before using this option, otherwise return shipment will be delayed until you provide your shipping address.HiddenName Name(Required) First Last Company Email(Required) Phone(Required) Street Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and 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RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Swaziland)EthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaRéunionSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth GeorgiaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan Mayen IslandsSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country HiddenAddress HiddenAddress pulled from account
