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Calibration Request

  1. Complete the form below to submit a device for calibration. Submit multiple devices for calibration by completing the form once for each device or call us at (603) 456-2011 or email us at [email protected] and we would be happy to take your order.

  2. Once you have added all required calibrations to your cart, click "Checkout" in the navigation above to process your order.

  3. Once we have received your calibration request(s), we will contact you to confirm the information we have received and provide instructions on how to send your devices in for repair.

Click here to view step-by-step video instructions for submitting your calibration request.

If you have any additional questions about submitting this request please click here to review additional instructions.

Availability: 5 Business Days


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Why does my device need to be calibrated?
Standard factory calibration is recommended annually for any MadgeTech data logger.

What condition should my device be in to be accepted by MadgeTech for calibration?
We are happy to service your clean, sanitized data logger. To protect our employees and to prevent cross contamination of returned products, data loggers that arrive without proper cleaning will be returned to the sender no work done.

How long will it take for my device(s) to be calibrated?
Devices received for standard calibration are typically shipped within 6 business days.

What am I being charged for?
The cost of calibration includes calibration with a certificate, 90 day extended product warranty, O-ring replacement (if applicable), as-found data, and an update to the latest firmware revision (if applicable).

Why can't I purchase calibrations and other products at the same time?
In order to ensure that you are not charged for shipping on calibration requests during the checkout process, you must order calibrations separately from any other products you intend to purchase.

How can I request a custom calibration?
To request a custom calibration, please contact [email protected].

What should I do if I have additional questions about this process?
Email us at [email protected] or call us at (603) 456-2011 and we will be happy to answer your questions.