Software FAQ's
 

After I install the MadgeTech software for the first time, why does the splash screen briefly appear and then the program
fails to open?


Depending on factors such as individual system configuration or networked PCs, administrator access may be partial, or denied for some applications. These applications may include the MadgeTech software. In this case, contact an IT or systems administrator and request the creation of an administrator account with full access rights. If that is not possible, contact an IT or systems administrator for administrator access to the MadgeTech software. If this does not solve your problem, try installing Windows Scripting Package below.

 
Why do I receive "Run-time error '429'" or 430 when starting the MadgeTech software?

You will receive this error message if you do not have Microsoft's Window's Scripting package installed.
  • To install Microsoft's Windows Scripting for Win9X click here
  • To install Microsoft's Windows Scripting for WinNT click here
  • To install Microsoft's Windows Scripting for Win2000 click here
  • To install Microsoft's Windows Scripting for WinXP click here
 
 
 
Other common fixes while experiencing problems with the MadgeTech software.

If you are still having problems with the MadgeTech software, check your version of Windows for the latest update.


You can check to see if your version of Windows is up to date by visiting Microsoft's website at http://windowsupdate.microsoft.com