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How do I Check for and Update the USB Driver Installation Files?

To Update the USB Driver Installation Files:

1. Go to http://www.madgetech.com/software-download

 

2. Scroll down the page until you see the “Drivers for IFC200, IFC202, IFC300” and click on “Download USB Drivers”

 

3. When prompted save USB.zip to a location on your hard drive that you can easily access, like a temp directory.

 

4. Go to the directory where you saved the file and unzip the file (typically you can do this by right clicking on the file and selecting “Extract”). This will create a \USB directory. Go into this directory and double click on the PreInstaller.exe. This will install the drivers.

 

5. If the old drivers are installed on the computer the install process may detect them and give a message that the old drivers where found and need to be remove. Click yes and the old drivers are uninstalled automatically.

 

6.  Open the MadgeTech Software. Go to ‘Help’ then ‘About’ and confirm that the USB Driver version says 3.2.0.0.

 

 

Checking for USB Driver Installation Files

If you have followed the steps outlined above but do not see the 3.2.0.0 under USB Drivers, you will need to check your system driver directories to confirm that the driver installation files are there. To do so, please follow the instructions below.

- Make sure your IFC200 is unplugged from your computer.

- Make sure the MadgeTech Software is closed.

- Make sure you are signed in with administrative privileges

 

1. First you will need to know what Operating System you are using as well as if it is a 32 bit or 64 bit computer. Once you have determined what that is, you will need to check for the two root files in either of the following folders:

 

If you have a 32 bit Operating System, please check in:

C: Windows\System32\Drivers

 

If you have a 64 bit Operating System, please check in:

 C: Windows\syswow64\drivers

 

The two files you need to look for are:

SILIB.sys and SIUSBXP.sys

*Note: If you are unable to view any files in those directories they are probably hidden. To view the files, go to ‘Folder Options’ – ‘View’ then ‘Show Hidden Files and Folders’.

 

2. If you are unable to find those two files, it is likely that you have tried to run the preinstaller.exe without having administrative privileges. You must sign in with administrative privileges in order to install the drivers.  

 

3. Once you have signed in with administrative privileges, you have two options in which to install the drivers in the proper directories.

A.  Go to Add/Remove Programs. Uninstall ‘Data Logger Interface’. DO NOT REBOOT THE COMPUTER WHEN IT PROMPTS YOU TO. Go to Program Files and delete ‘MTI-USB’ and/or ‘MTIUSB’ and also delete it from the recycle bin on your computer. THEN restart your computer.

                   

OR

 

B. You can copy and paste the files from the USB_Drivers_w_64 extracted folder into the correct directory. The files you must copy and paste are dependent on whether the operating system is 32 bit or 64 bit.

If you have a 32 bit Operating System, please copy the two files in the x86 folder. Paste these files into:  
C: Windows\System32\Drivers

If you have a 64 bit Operating System, please copy the two files in the x64 folder. Paste these files into:
C: Windows\syswow64\drivers


After you have followed these steps, plug in your IFC200. A blue light should be shining from the IFC200 box, you may also receive a ‘New Device Found’ notification from your computer. Open the MadgeTech Software and go to ‘Help’ then ‘About’. Confirm that the USB Driver version says 3.2.0.0.

 

 

Exceptions

It is possible that with Windows XP 64 bit and Windows 7 Home Edition 64 bit computers, the IFC200 will appear to be functioning properly, but the drivers have not been installed correctly. In these two cases, you MIGHT have the blue light shining from your IFC200 box, you need to go to ‘Help’ then ‘About’ to confirm the drivers are there. If they are not, follow the steps below.

 

1.  Make sure you are signed in with administrative privileges

 

2.  Go to your Program Files\X86\MTI-USB

 

3.  Check for System Files SILIB.SYS and SIUSBXP.SYS in C:Windows\syswow64\drivers

 

4.  If they are not there, navigate to C: Windows\System32\Drivers and copy/paste the SILIB.SYS and SIUSBXP.SYS files to: C:Windows\syswow64\drivers

 

5.  Close the MadgeTech Software and unplug the IFC200.

 

6. When you plug the IFC200 back in, a message should appear: “New Hardware Found”

 

7. In the MadgeTech Software, go to ‘Help’ and ‘About’ and confirm the drivers are there.

 

If problems persist, please contact MadgeTech.



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